Access and use your Client Portal

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Use the customer portal to find the resources your service provider has made available to you.

Have your provider’s portal address or invitation email ready. Use the email address associated with your portal account.

Open the portal link supplied by your provider.
Choose one of the login methods displayed.
Sign in with your email and password, or request a secure email code where available.
If this is your first visit, follow the account or password setup steps shown.
If you received a personal login link, open it to follow the access process.

Google sign-in may also appear if your provider has enabled it.

Use the portal navigation to open the available sections. Depending on your access, these may include courses, communities, billing and shared files.

Open a course to continue learning, a community to join discussions or the relevant document area to view files shared with you.

Use the account settings to review the available profile, password, language and notification options.

You will only see resources available through your provider’s setup and your access.
The customer portal uses a different login destination from the Infinity3 team platform.
Keep passwords, secure codes and personal login links private.

If a resource is missing, contact your service provider with your account email and the item you expected to see.

Updated on 08/10/2026

Getting Started